Service Standards

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                • "text": "[DRAFT — replace via CMS] Expected standards of service, phrased as recommended best practices.",
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        • "title": "Before the round",
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                        • "text": "[DRAFT — replace via CMS] Recommended preparation: arrive prepared, know the day's setup, and review pin sheets if available.",
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            • "tone": "recommended",
            • "heading": "What excellent looks like",
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                        • "text": "You greet your player by name, confirm their expectations, and are ready before they reach the first tee.",
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        • "title": "On the course",
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                        • "text": "[DRAFT — replace via CMS] Recommended on-course practices: keep pace of play, read lies, handle the bag and clubs with care, and tend the flag.",
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        • "title": "After the round",
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                        • "text": "[DRAFT — replace via CMS] Recommended close: clean clubs, thank your player, and confirm anything they need next time.",
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    • "updatedAt": "2026-06-21T22:16:26.679Z",
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