Service Standards
[DRAFT — replace via CMS] Expected standards of service, phrased as recommended best practices.
[DRAFT — replace via CMS] Recommended preparation: arrive prepared, know the day's setup, and review pin sheets if available.
What excellent looks like
You greet your player by name, confirm their expectations, and are ready before they reach the first tee.
[DRAFT — replace via CMS] Recommended on-course practices: keep pace of play, read lies, handle the bag and clubs with care, and tend the flag.
[DRAFT — replace via CMS] Recommended close: clean clubs, thank your player, and confirm anything they need next time.